Contact
We answer every message within two working days.
One address reaches us, and a person reads it. There is no ticket system, no bot and no queue position to check.
Use it for anything: a download that will not open, a refund, a question about what is inside a guide before you buy, or a correction if you spot something wrong in one. Press and rights enquiries go to the same place.
What helps us answer faster
- The email address you used at checkout, if the message is about an order
- The order reference from your receipt, if you still have it
- For a file that will not open: which device and which app you tried
None of these are required. We will find the order from the address alone if that is all you have.
Registered office
RAMOS DIGITAL LTD
Company No. 17403039 · Registered in England and Wales
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ, United Kingdom
This is our registered address for legal correspondence. We do not keep a counter there and have no stock to collect — everything we sell is a download.